At JoyXplore, we’re dedicated to providing exceptional customer service and addressing any questions, concerns, or feedback you may have. Our knowledgeable and friendly team is always here to assist you. Whether you’re curious about our products and services or need support, please don’t hesitate to contact us.
Need some help? Contact us.
Contact Information
- Working Days/Hours: Mon - Fri / 9:00 AM - 6:00 PM (UTC+8)
- Unit 225-2, 2F MEGA CUBE 8 Wang Kwong Road Kowloon Bay
- Email: xlifu3424@gmail.com
We are also available on social media.
The service may need to be lined up
Below FAQ are some common concerns of our clients before purchasing the product, if you have other questions, please just send them to xlifu-support@gmail.com.
What is the difference between TPE and silicone sex dolls?
TPE (Thermoplastic Elastomer) and silicone are the two most popular materials used for sex dolls. TPE sex doll is more affordable and offers a soft, stretchy, and realistic texture that mimics human skin. However, it is more porous and can be slightly harder to clean and maintain. Silicone, on the other hand, is a premium material used in high-end sex dolls. It is less porous, easy to clean, and highly durable, providing a more realistic feel and greater longevity. Silicone sex dolls tend to be more expensive than TPE sex dolls.
How do I clean and maintain my sex doll?
To clean your sex doll, use a mild, non-abrasive soap and warm water, paying special attention to orifices and crevices. Rinse thoroughly with clean water. For silicone dolls, consider using specialized cleaners. Dry your sex doll gently with a clean, lint-free cloth. To maintain your doll, store it in a cool, dry place, away from direct sunlight, and use a dedicated storage solution or a clean, soft fabric to protect its skin.
Can I customize my sex doll's appearance?
Yes, many sex doll manufacturers offer customizable options for their dolls. You can usually choose from various body types, hair colors, eye colors, and other features to create a unique and personalized companion.
How are sex dolls packaged and shipped discreetly?
Sex dolls are typically shipped in discreet, unmarked packaging with no indication of the contents. The shipping label will not mention the nature of the product, ensuring privacy and confidentiality.
What are the payment options available for purchasing a sex doll?
Payment options for purchasing a sex doll may vary depending on the manufacturer or retailer. Common payment methods include credit cards, debit cards, PayPal, and other secure online payment platforms. Some companies may also offer financing or installment plans.
How long does it take to produce and deliver customized dolls?
For most TPE doll, production usually takes 2-3 weeks, with an additional 7-15 days for delivery. Silicone dolls require 4-8 weeks for production and 7-15 days for delivery.
What is the delivery time for dolls in stock?
Dolls in stock are shipped within 2 days. If the doll is out of stock, we will notify you via email.
Your satisfaction is our top priority, and we’re committed to providing exceptional service and support. Please don’t hesitate to reach out – our team is eager to help make your experience with JoyXplore a positive one.
